Notice

Orders are accepted until 3:00 PM on the previous business day. We will accommodate last minute orders whenever possible, however selection and availability may be limited. Online orders are accepted two business days in advance.

Cancellation Policy

In the event of a cancellation, we appreciate as much notice as possible. Cancellations can be made no later than 24 hours prior to the event. Orders cancelled less than 24 hours prior to the event will be charged in full, including events cancelled due to inclement weather.

Taxes

Local sales tax is applied to all orders. Tax exempt organizations must provide certification.

Minimums

All menu items are prepared and priced for a minimum of 10 guests, unless otherwise indicated. Please contact an Account Executive if your event requires a customized menu.

Presentation

Unless otherwise arranged, orders are sent on disposable platters and baskets with serving utensils. Items served warm, will be sent with disposable chafing dishes. China and stainless steel chafing dishes are available for an additional fee.

Hours

Account Executives are available from 9:00AM – 5:00PM, Monday through Friday at 202.832.1212.

Delivery and Set-Up

We deliver between 7:00AM and 6:00PM, Monday through Friday and Saturday by appointment, serving Washington DC, Maryland and Virginia. A fee of $35.00 applies to deliveries inside the Beltway. Delivery charges to locations outside of the Beltway are priced per mile.

  • Equipment Pick-Up | +$35.00
  • Driver-assisted Setup | +$25.00

Payment

We accept VISA, MasterCard and American Express. All events must be paid in full prior to the delivery unless an approved corporate account has been established. Please contact us to obtain an account application.

A Greener Future

We are committed to environmentally sustainable events, contributing to a greener future and conducting daily operations which conserve natural resources and protects the environment. At MENUS, we source our products locally and partner with vendors who do the same.

Allergies

Our menu items may contain ingredients that guests may be allergic to. Please advise us in advance if you or your guests have any food allergies. We will work with you to reduce the known allergy causing ingredients. However, we cannot guarantee that all the food we prepare will be free from allergy causing  ingredients. We will not be liable for any illness, including fatality, to persons which results from an allergic reaction to any of the food we provide or arrange to have provided.