Info + Policies
- ORDERS PLACED BY PHONE | EMAIL
- Cold and room temperature orders are accepted until 3:00 PM on the previous business day. Orders with warm breakfast and lunch items are due by 12:00 PM on the previous business day. We will accommodate last minute orders whenever possible, however selection and availability may be limited.
- ONLINE ORDERS
- Online orders are accepted until 1:00 PM on the previous business day.
Guest Count Guarantee
A guest count guarantee is due by 10:00 AM on the previous business day. For larger events with 75 guests or more, guest count guarantee is due (2) business days prior to the event by 10:00 AM. We will do our best to accommodate increases for larger events however certain items are subject to availability.
In the event of a cancellation, we appreciate as much notice as possible. Cancellations must be made by 10:00 AM the previous business day. Orders cancelled after 10:00 AM on the previous business day to your event will be charged in full.
To cancel an order due to inclement weather without penalty, we must receive notice and acknowledge receipt of cancellation by 12PM on the business day prior to your event. Orders canceled after 12PM on the business day prior to your event, will be charged in full. If an order is not canceled, our team will deliver to you as scheduled.
Local sales tax is applied to all orders. Tax exempt organizations must provide certification.
All menu items are prepared and priced for a minimum of 10 guests, unless otherwise indicated. There is a $250 food and beverage minimum on all orders in DC. Please contact an Account Executive for food and beverage minimums in Virginia and Maryland; or if your event requires a customized menu.
Unless otherwise arranged, orders are sent on disposable platters and baskets with serving utensils. Items served warm, will be sent with disposable chafing dishes. China and stainless steel chafing dishes are available for an additional fee.
Our office is open from 9AM – 5PM, Monday through Friday. You can reach us by email at info@menusdc,com or by phone at 202.832.1212.
Delivery and Set-Up
We deliver between 6:00AM and 6:00PM, Monday through Friday, serving Washington DC, Maryland and Virginia. A fee of $35.00 applies to deliveries inside the Beltway. Delivery charges to locations outside of the Beltway are priced per mile.
- COLD + ROOM TEMP FOOD
- 6AM – 8:30AM | 10:15AM – 6PM
- Monday – Friday
- HOT FOOD
- 7AM – 8:30AM | 10:15AM – 6PM
- Monday – Friday
- STANDARD DELIVERY + SETUP
- Drop Off (inside the Beltway) | +$35.00
- Driver-assisted Setup | +$25.00
- Equipment Pick-Up (inside the Beltway) | +$35.00
We accept VISA, MasterCard and American Express. All events must be paid in full prior to the delivery unless an approved corporate account has been established. Please contact us to obtain an account application.
A Greener Future
We are committed to environmentally sustainable events, contributing to a greener future and conducting daily operations which conserve natural resources and protect the environment. At MENUS, we source our products locally and partner with vendors who do the same.
Our menu items may contain ingredients that guests may be allergic to. Please advise us in advance if you or your guests have any food allergies. We will work with you to reduce the known allergy causing ingredients. However, we cannot guarantee that all the food we prepare will be free from allergy causing ingredients. We will not be liable for any illness, including fatality, to persons which results from an allergic reaction to any of the food we provide or arrange to have provided.