Notice

Orders are accepted until 3:00 PM on the previous business day. We will accommodate last minute orders whenever possible, however selection and availability may be limited. Online orders are accepted two business days in advance.

Orders with warm breakfast items are due by 12:00 PM on the previous business day.

Guest Count Guarantee

A guest count guarantee is due 24 hours prior to delivery time. For larger events with 75 guests or more, guest count guarantee is due 48 hours prior to delivery time. We will do our best to accommodate increases for larger events however certain items are subject to availability.

Cancellation Policy

In the event of a cancellation, we appreciate as much notice as possible. Cancellations can be made no later than 24 hours prior to the delivery time. Orders cancelled less than 24 hours prior to the delivery time will be charged in full, including events cancelled due to inclement weather.

Snow Policy

To cancel an order due to inclement weather without penalty, we must receive notice and acknowledge receipt of cancellation by 12:00 PM  on the business day prior to your event. Orders canceled after 12:00 PM on the business day prior to your event, will be charged in full. If an order is not canceled, our team will deliver to you as scheduled.

Taxes

Local sales tax is applied to all orders. Tax exempt organizations must provide certification.

Minimums

All menu items are prepared and priced for a minimum of 10 guests, unless otherwise indicated. There is a $250 food and beverage minimum on all orders in DC. Please contact an Account Executive for food and beverage minimums in Virginia and Maryland; or if your event requires a customized menu.

Presentation

Unless otherwise arranged, orders are sent on disposable platters and baskets with serving utensils. Items served warm, will be sent with disposable chafing dishes. China and stainless steel chafing dishes are available for an additional fee.

Hours

Account Executives are available from 9:00AM – 5:00PM, Monday through Friday at 202.832.1212.

Delivery and Set-Up

We deliver between 7:00AM and 6:00PM, Monday through Friday, serving Washington DC, Maryland and Virginia. A fee of $35.00 applies to deliveries inside the Beltway. Delivery charges to locations outside of the Beltway are priced per mile.

  • Equipment Pick-Up | +$35.00
  • Driver-assisted Setup | +$25.00

Payment

We accept VISA, MasterCard and American Express. All events must be paid in full prior to the delivery unless an approved corporate account has been established. Please contact us to obtain an account application.

A Greener Future

We are committed to environmentally sustainable events, contributing to a greener future and conducting daily operations which conserve natural resources and protect the environment. At MENUS, we source our products locally and partner with vendors who do the same.

Allergies

Our menu items may contain ingredients that guests may be allergic to. Please advise us in advance if you or your guests have any food allergies. We will work with you to reduce the known allergy causing ingredients. However, we cannot guarantee that all the food we prepare will be free from allergy causing  ingredients. We will not be liable for any illness, including fatality, to persons which results from an allergic reaction to any of the food we provide or arrange to have provided.